Questions? Feedback? powered by Olark live chat software

What's the warranty situation?

We are so excited about Hyphen that we’ve guaranteed it with a 20-year warranty. If you’re having any issues and you can’t find answers here, give us a call and we’ll talk through the issue and get you a new Hyphen, if needed. The warranty covers any manufacturer defects or irregular impressions/indentations. Unfortunately, if your dog eats your mattress, you might reconsider your current dog trainer. Normal wear and tear is just a fact of life and not part of the warranty. Read the warranty  here.