Frequently asked questions and support documentation for Hyphen

• What about the dreaded vortex?
• Do I need to flip the bed?
• Can I refold the mattress if I need to move?
• How much does a Hyphen weigh?
• What kind of mattress is Hyphen?
• Can I wash the cover in the washing machine?
• How long can I keep Hyphen in its box?
• Is Hyphen safe?
• Why would I order a bed in a box?
• Can I get a Hyphen in a custom size?

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• Do I need a box-spring or platform? What about a bed frame?
• Do I need new sheets?
• How does the 100 night trial work?
• Will I pay sales tax?
• How long will it take for my Hyphen to arrive?
• Do you offer financing?
• I've got a Murphy bed - now what?
• What if my bed frame reclines/inclines?
• How big is the box?
• Do you ship to Alaska or Hawaii?

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• My mattress feels bumpy or uneven - now what?
• Do I need to repackage it or save the box just in case?
• What's the warranty situation?
• Tips for Better Sleep
• What is the return policy?
• How do I setup my Hyphen?
• Who is going to pick it up?
• Can I review my mattress?
• How do I contact Hyphen?